Creating Excellence in the Workplace

In this episode, Bill Hendricks and Horst Schulze discuss leading with excellence, focusing on his story of co-founding The Ritz-Carlton brand. Note: This episode was recorded before March 2020.

About the Contributors

Bill Hendricks

Bill Hendricks is Executive Director for Christian Leadership at the Center and President of The Giftedness Center, where he serves individuals making key life and career decisions. A graduate of Harvard, Boston University, and DTS, Bill has authored or co-authored twenty-two books, including “The Person Called YOU: Why You’re Here, Why You Matter & What You Should Do With Your Life.” He sits on the Steering Committee for The Theology of Work Project.

Horst Schulze

Horst Schulze is one of the founding members of The Ritz-Carlton Hotel Company. He formerly served as President and COO of The Ritz-Carlton, and later founded The Capella Hotel Group. He has received numerous honors and awards in the hotel business, including being named “corporate hotelier of the world” by HOTELS magazine in 1991. He is the author of Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise.